Privacy Policy

Last updated: January 2026

At bdt64, your privacy is a foundational principle — not an afterthought. This Privacy Policy explains in plain English how we collect, store, use and protect the personal information you share with us when you register, play, deposit, withdraw or simply browse our platform. By using bdt64, you agree to the practices described in this document. We encourage you to read it carefully.

This policy applies to all players accessing bdt64 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and Cox's Bazar. It covers our website, any mobile browser interface, and all associated services. Players must be aged 21 or above to use our services.

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1. Information We Collect

When you register and use bdt64, we collect certain categories of information so that we can provide you with a personalised, secure and compliant gaming experience. The categories of personal data we process include:

• Identity data — full name, date of birth, username, and copies of identity documents where age or identity verification is required (21+ verification).
• Contact data — email address and mobile phone number (used for account alerts, promotions you have opted into, and essential security notifications).
• Financial data — deposit and withdrawal transaction records, payment method identifiers for bKash, Nagad, Rocket, Upay, and bank card details (card number is never stored in full; only masked references are kept).
• Technical data — IP address, browser type, device model, operating system, session timestamps, and clickstream data used for fraud prevention and platform analytics.
• Gameplay data — betting history, game sessions, wagering amounts, win/loss records, and any responsible gaming self-assessments you complete.

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2. How We Use Your Information

bdt64 processes your personal data only for clear and specific purposes. We do not sell your data to third parties. The legal bases for processing are contract performance, legitimate interests, legal compliance, and where required, your consent.

Account Management & Service Delivery

We use your identity, contact and financial data to create and maintain your bdt64 account, process deposits and withdrawals via bKash, Nagad, Rocket or Upay, verify your age (21+) and identity, and deliver the gaming services you have requested.

• Processing deposit and withdrawal transactions in BDT
• Sending account security alerts and verification emails
• Providing personalised game recommendations across cricket, slots, casino and bingo categories

Security, Fraud Prevention & Responsible Gaming

Protecting our players and the integrity of the platform is a core priority at bdt64. Technical and gameplay data is used to:

• Detect and prevent fraudulent activity, money laundering and bonus abuse
• Monitor for problem gambling patterns and trigger responsible gaming interventions
• Enforce deposit limits, session time limits and self-exclusion requests
• Maintain SSL-encrypted secure connections across all account activity

Marketing & Communications

With your consent, we may send you promotional offers, bonus announcements, and seasonal promotions relevant to Bangladesh events such as Eid, Pohela Boishakh, or Bangladesh Premier League (BPL) cricket season. You may opt out of marketing communications at any time by contacting our support team at [email protected]. Opting out of marketing does not affect your ability to receive essential service notifications.

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3. Cookies & Tracking Technologies

bdt64 uses cookies and similar technologies to enhance your experience, maintain session security and measure platform performance. Cookies are small text files stored on your device. We use the following types:

• Essential cookies — required for account login, session management and security. These cannot be disabled without affecting platform functionality.
• Analytics cookies — help us understand how players navigate bdt64 so we can improve the platform experience for our Bangladesh user base.
• Preference cookies — remember your language and display settings so you do not have to re-enter them on each visit.
• You can manage cookie preferences through your browser settings. Blocking essential cookies may limit access to certain features of bdt64.

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4. Data Sharing & Third Parties

bdt64 does not sell, rent or trade your personal information to any external organisation for their own marketing purposes. We share data only where strictly necessary and always under data-protection agreements:

Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) receive only the transaction data required to complete a deposit or withdrawal. Game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi receive anonymised session tokens to deliver their games. Where required by applicable law or a competent authority, we may disclose personal data in response to a lawful request. All third parties operating on our platform are contractually bound to process data only for the specified purpose and in line with our security standards.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory and internal audit obligations. Our general retention schedule is:

• Active account data — retained for the lifetime of the account and deleted within 90 days of a verified account closure request, except where legal holds apply.
• Financial transaction records — retained for a minimum of five years to meet anti-money-laundering (AML) obligations under applicable financial regulations.
• Support and complaint records — retained for three years after the matter is resolved to enable dispute handling and quality review.

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6. Your Rights

bdt64 respects your rights over your personal data. You may exercise the following rights by contacting our support team at [email protected]:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — ask us to correct any inaccurate or incomplete personal data.
• Right to erasure — request deletion of your personal data, subject to our legal retention obligations.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

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7. Data Security

bdt64 employs industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our security framework includes 256-bit SSL encryption across all account pages and transaction flows, secure hashing and salting of all stored passwords, access controls limiting data access to authorised personnel on a need-to-know basis, regular internal security reviews and vulnerability assessments, and automatic session timeouts after periods of account inactivity. While no online platform can guarantee absolute security, bdt64 is committed to maintaining a safe and reliable environment for all players in Bangladesh. If you suspect any unauthorised access to your account, please contact us immediately at [email protected].

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8. Children & Age Restriction

bdt64 is strictly for adults aged 21 and above. We do not knowingly collect or process personal data belonging to individuals under the age of 21. Age verification is conducted during the registration process and, where necessary, through document checks.

• If you believe a person under 21 has registered with bdt64, please notify us immediately at [email protected].
• Upon verified identification of an underage account, all data will be immediately deleted and the account permanently closed.
• Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.

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9. International Data Transfers

bdt64 operates primarily to serve players in Bangladesh. However, some of our technology infrastructure and third-party service providers may process data in servers located outside Bangladesh. In all such cases, we ensure that appropriate data-protection safeguards are in place, including contractual protections equivalent to standard data-protection clauses.

We never transfer your personal data to a jurisdiction that does not offer an adequate level of protection without first putting appropriate safeguards in place.

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10. Changes to This Privacy Policy

bdt64 may update this Privacy Policy from time to time to reflect changes in our services, applicable law, or industry best practices. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify you directly via email or an in-platform alert.

Your continued use of bdt64 following the publication of any updated Privacy Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically, particularly before making a new deposit or requesting a withdrawal.

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11. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or how bdt64 handles your personal data, our support team is available around the clock at Bangladesh Standard Time (BST, UTC+6). Please write to us at: [email protected]

We aim to respond to all privacy-related enquiries within five business days. For urgent account security matters, please mark your message 'URGENT — ACCOUNT SECURITY' so that it is prioritised by our team.